Questions and answers
Didn't find your question? Write to us and we'll reply within one working day.
What exactly do I get?
A website on your domain, a back office for requests, bookings and the fleet, Telegram and email alerts, analytics, hosting, SSL and backups. We set it up and move your content.
Is there a setup fee?
No. Setup and content migration are free and done before you pay. You pay for the first month or year when the site is ready, and it goes live on your domain the same day.
How fast can I launch?
Usually in 2 days after we get the domain and your content.
Do I need my own domain?
Yes. You buy it at any registrar and it stays yours; we connect it and set up SSL.
How do customers book a car?
They choose a car and dates and send a request; the price for the term is calculated automatically. You get the request in the back office and Telegram and confirm it with the customer.
Which languages are supported?
Your site can be in English, Ukrainian, Russian, Romanian and Hungarian. The back office is in English, Ukrainian and Russian.
Do you charge per car or per booking?
No. The price is the same for any fleet size and any number of requests.
What does the yearly plan give me?
You pay for 10 months and use the service for 12.
How do I pay?
By card via monobank, in advance for each month or year.
Can I stop using Carentos?
Yes. Don't pay for the next period and the service stops at the end of the paid one. Refunds are described in the Refund policy.
Can I ask for a feature you don't have?
Yes. We quote custom work separately; once it's built, every client gets it.
Where is my data stored?
Each company has its own database, stored in the EU, with restore to any minute of the last 30 days.
See it working before you decide
Get access to a demo rental site and its back office. We reply within one working day.